Solution Architecture, Design, Implementation & Project Management

We offer a detailed technical solution definition, architectural design and implementation service. This involves:

  • Analysis of business requirements and existing systems and applications to provide a recommendation for modifications
  • Design and documentation of requirements for data elements, data security, data assurance, workflow, user roles, infrastructure, external system interfaces, audit trails and controls, reports, dashboards and other outputs
  • Evaluation of current or emerging technologies to consider factors such as cost, portability, usability and compatibility
  • Review and analysis of system specifications to determine whether all required elements have been included
  • Technical testing on unit, system and integrated solution levels
  • Full life-cycle ERP project management to ensure your project is delivered on time and within budget

Custom Development & Integration

We offer custom development services to modify existing systems, develop new features within existing systems, integrate existing systems to third party applications and develop new systems from the ground up. We have an in depth understanding of platforms and development environments and this, together with our highly skilled software engineers and developers, enables us to utilise them accurately and effectively for each unique requirement or feature.

Support

We offer technical support and maintenance during the entire life cycle of a system. This support and maintenance is normally governed by a service level agreement which details all the specifics and priorities needed to ensure that the system remains healthy.

Version Upgrade

Our team has extensive experience in version upgrades and will be able to successfully migrate your data and codebase to the latest available version.

Technical Training

We provide comprehensive technical training for your in house technical team to instil system processes and system administration activities into the user base. This ensures